Refund policy

At Elia World, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Return Conditions:

• You may return any item within 30 days of receiving your order.
• Items must be unused, in their original condition, and in the original packaging.
• Please contact us before sending any returns to receive return instructions.

Refund Process:

• Once we receive and inspect the returned item, your refund will be processed within 48 hours.
• Refunds are issued via one of the following methods:
  • Bank Transfer
  • InstaPay

Contact Us: Please reach out to our customer support team to initiate a return request.